Description
John Acme is an online merchant. Through his websites he sells widgets to the
public. With a merchant account and a credit card processor, John is able to
offer potential customers an easy way by which they can order his widgets. His
business is new, but he is seeing a regular profit that allows him to meet his living
expenses.
One day, John opens his mail and finds a letter labeled “Retrieval Notice” from
the provider of his merchant account. The notice references a specific transaction
and requests a copy of the sales documentation. Acme finds this odd, as the
transaction had seemed to go off without a hitch when it was processed weeks
before.
